Accessing Account Information

Select the Accounts option from the Home drop-down menu and the following page contains configuration settings for your own account (the one you logged in as):

The Accounts screen enables the service provider to perform administrative tasks for their own account by selecting an option from the left-hand menu:

• Users: Add/Edit users for the account

• Numbers: Provides access to the service numbers allocated to the account

• Email: Allows the configuration of custom email settings for Voicemail, Call Recording, Fax2Email, Missed Call Alerts and Scheduled Reports for the account

• Site Branding: Allows colour scheme, font and branding to be applied to the account, including an image/company logo. Logo specifications are:

  • GIF, JPG, PNG format

  • Maximum Width = 180px

  • Maximum Height = 80px

  • Maximum Size = 2mb

• FTP Settings: Enable and configure FTP settings for the account (only available if permission has been granted to you by your Service Provider)

• Add Reseller/Customer: Create accounts underneath your account (only applicable if this permission has been granted to you by your Service Provider)

See Managing Account Permissions for more details on the settings on each of the left-hand menu configuration options.

When a sub-account is created, additional options become available to configure in the Accounts screen.

See Creating Sub Accounts for details on how to create a sub account beneath your own and the configuration options available.